KODE PLC
Customer Service Representative
Availability: In Stock
Brand: Custom
Category: Multiple jobs
172 Views
Jobs Details
Customer Service Representative
Customer service and care
October 29, 2024
Addis Ababa, Ethiopia
Job Type: Onsite - Full Time
Deadline: November 29, 2024
Education Qualification: Bachelors Degree
Amount Not Specified
MONTHLY
ENTRY
Experience Level
Job Description
beU Delivery is a food delivery company that has made it it's goal to bring affordable delivery for everyone and break the image that itβs only for fancy people!
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the companyβs new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the companyβs customer management policies
Maintaining excellent communication with restaurants/drivers
Assigning drivers to particular orders and following up
Supporting drivers throughout their delivery by answering to their inquiries and updating them of any changes made
Qualifications
Excellent customer handling and convincing skills.
Fresh Graduates
Excellent English listening, writing, speaking and reading skills.
Ability to work under pressure.
Problem solving and Communication skills
N.B. Please Specify Your living area in your application
Skills And Expertise
Answering Customer Questions
Accountability
Binary Technologies
Verified Company
7 Jobs Posted
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